Privacy Policy

Effective Date: [09.05.2026] At Live Trade ("Live Trade", "we", "us", or "our"), we respect ...

Privacy Policy

Effective Date: [09.05.2026]

At Live Trade ("Live Trade", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you access or use the Live Trade website, platform, applications, and related services ("Platform").

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this policy, you should discontinue use of the Platform.

1. Information We Collect

Depending on how you use the Platform, we may collect different categories of information, including:

Account and Registration Information

  • Full name;

  • Email address;

  • Telephone number;

  • Username and login information;

  • Company name and business information;

  • Business address and contact details;

  • Professional title or position;

  • Information required to create and manage an account.

Business and Commercial Information

Where applicable, we may collect information relating to your company, products, services, business activities, certifications, commercial requests, offers, and other information voluntarily provided through the Platform.

Transaction and Payment Information

When you purchase a paid service, membership, advertising package, or other service, we may process information necessary to manage the transaction, including transaction references, billing information, payment status, and related records.

Payment card information may be processed directly by authorized payment service providers and financial institutions. Live Trade does not generally require or store complete payment card numbers or card security codes on its own systems.

Technical and Usage Information

When you access the Platform, certain technical information may be collected automatically, including:

  • IP address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Language and regional settings;

  • Pages and features accessed;

  • Date and time of access;

  • Referring website or source;

  • General usage and interaction information.

2. How We Use Your Information

We may use collected information for legitimate business and operational purposes, including to:

  • Create and manage user accounts;

  • Provide and maintain Platform services;

  • Facilitate communication between members;

  • Display company, product, and service information;

  • Process payments and manage subscriptions;

  • Provide customer support;

  • Verify accounts and business information;

  • Detect and prevent fraud, abuse, and unauthorized activity;

  • Maintain Platform security and integrity;

  • Improve the functionality, performance, and user experience of the Platform;

  • Communicate important service-related information;

  • Send marketing communications where permitted and where appropriate consent has been obtained;

  • Comply with applicable legal and regulatory requirements; and

  • Protect the rights, property, and security of Live Trade, its users, and third parties.

3. Business Profiles and Public Information

Live Trade is a B2B platform designed to help businesses discover and connect with other businesses.

Information that you voluntarily publish as part of a company profile, product listing, service listing, business request, advertisement, or other public-facing content may be visible to other Platform users or members and, depending on the relevant Platform settings, may be publicly accessible.

You are responsible for ensuring that information you choose to publish does not contain unnecessary personal information or confidential information that you do not wish to disclose.

4. Legal Basis for Processing

Where applicable data protection laws require a lawful basis for processing personal information, we may process information based on one or more of the following grounds:

  • Performance of a contract or provision of requested services;

  • Compliance with legal or regulatory obligations;

  • Legitimate interests of Live Trade, where such interests are not overridden by applicable privacy rights;

  • Consent, where required; or

  • Protection of vital interests or other lawful grounds recognized by applicable legislation.

The applicable legal basis may vary depending on the nature and purpose of the processing activity.

5. Cookies and Similar Technologies

Live Trade may use cookies and similar technologies to operate the Platform, remember preferences, maintain sessions, improve functionality, analyze usage, and enhance security.

Cookies may be categorized as:

  • Essential Cookies: Required for core Platform functionality and security;

  • Functional Cookies: Used to remember preferences and improve functionality;

  • Analytics Cookies: Used to understand how visitors interact with the Platform;

  • Marketing Cookies: Where applicable, used to support relevant communications and advertising activities.

Where required by applicable law, non-essential cookies will only be used with the appropriate consent.

You may manage cookie preferences through your browser or available Platform settings. Disabling certain cookies may affect the availability or functionality of some features.

6. Sharing of Information

We may share personal or business information where reasonably necessary to provide our services, operate the Platform, or comply with legal obligations.

Information may be shared with:

  • Payment processors and financial institutions;

  • Hosting, infrastructure, security, and technology service providers;

  • Email, communication, and customer support providers;

  • Analytics and technical service providers;

  • Professional advisers and service providers;

  • Government authorities, courts, or regulatory bodies where legally required;

  • Other parties where disclosure is necessary to protect the rights, safety, or security of Live Trade, its users, or third parties.

We do not sell personal information to third parties in exchange for monetary compensation.

7. Business-to-Business Communications

The Platform may enable members to communicate with other businesses regarding products, services, requests, offers, and commercial opportunities.

If you voluntarily provide contact information or choose to make your business information available to other members, such information may be used by those members for legitimate business communication.

Users must not misuse contact information obtained through the Platform for spam, harassment, unlawful marketing, or other unauthorized purposes.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal, accounting, tax, and regulatory obligations.

Retention periods may vary depending on the type of information and the applicable legal requirements.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

9. Data Security

Live Trade takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Security measures may include access controls, authentication mechanisms, encryption where appropriate, monitoring, backups, and other administrative and technical safeguards.

However, no online service or method of electronic transmission can be guaranteed to be completely secure. Users should take appropriate precautions when protecting their account credentials and personal information.

10. International Data Transfers

Depending on the services and technology providers used by Live Trade, personal information may be processed or stored in countries other than the country in which you reside.

Where applicable, we take reasonable steps to ensure that international transfers of personal information are carried out in accordance with applicable data protection laws and appropriate safeguards.

11. Third-Party Services and Links

The Platform may contain links to third-party websites, applications, payment services, or other external resources.

Live Trade does not control the privacy practices, content, security, or policies of third-party services.

We encourage users to review the privacy policies of third-party services before providing personal information or using their services.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of personal information where legally permitted;

  • Request restriction of certain processing activities;

  • Object to certain processing activities;

  • Withdraw consent where processing is based on consent;

  • Request a copy of certain information in a portable format; and

  • Lodge a complaint with the relevant data protection authority.

Some rights may be subject to legal limitations or exceptions.

To exercise an applicable privacy right, please contact us using the contact details provided on the Platform.

13. Account and Information Management

You may be able to access, update, or correct certain account and business information directly through your Platform account.

You are responsible for ensuring that your account and business information remains accurate and up to date.

If you are unable to modify information through your account, you may contact Live Trade for assistance.

14. Children's Privacy

The Platform is intended primarily for businesses, professionals, and users acting for legitimate commercial purposes.

Live Trade does not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that the information can be reviewed and, where appropriate, deleted.

15. Marketing Communications

Where permitted by applicable law, Live Trade may send information about services, Platform updates, business opportunities, or promotional activities.

Where consent is required, marketing communications will only be sent after obtaining the appropriate consent.

You may unsubscribe from marketing communications at any time by following the instructions provided in the relevant communication or by contacting us.

Even if you opt out of marketing communications, we may continue to send essential service-related communications, such as account, security, payment, or policy notifications.

16. Changes to This Privacy Policy

Live Trade may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal and regulatory requirements.

When material changes are made, we may provide appropriate notice through the Platform or other suitable communication channels where required.

The updated Privacy Policy will become effective on the date stated at the beginning of the revised policy.

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or our data protection practices, please contact Live Trade through the official contact channels provided on the Platform.

When contacting us regarding personal information, we may request sufficient information to verify your identity and process your request securely.

18. Acceptance

By accessing or using the Live Trade Platform, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with the practices described in this Privacy Policy, you should discontinue use of the Platform.